Sibell AutoNAT: remote viewing explained
What AutoNAT is, why there are two web addresses, and how to reach your recorder from outside the building.
What AutoNAT actually is
AutoNAT is the service that lets you reach a Sibell recorder over the internet without setting up port forwarding on the router. The recorder opens the connection outward to the AutoNAT server, and you connect to that server instead of directly to the recorder. Sibell documentation also calls this the NAT function, and the settings on the recorder are labelled NAT rather than AutoNAT — the same feature under two names, which is the first thing that trips people up.
Why you may see two addresses
Both www.autonat.com and www.autonat.us resolve. Sibell manuals reference both and note that different regions may use different visit addresses. If one does not load your device list, try the other before assuming the recorder is at fault. Bookmark whichever one works for your unit so you are not guessing later.
Before it will work
AutoNAT has to be switched on at the recorder. On most Sibell recorders that is Start → Settings → Network → NAT. The recorder needs a working internet connection and a valid gateway and DNS, which means checking the network settings on the unit itself, not just that the cable is plugged in. Until the NAT status on that screen reports as connected, nothing you do in a browser will find the device.
Logging in from a browser
Open the AutoNAT address, enter the serial number of your recorder along with its username and password, and the site connects you through to the recorder's own interface. The first time you connect, the site asks you to install a browser plug-in — that is expected, and it is why older guides for this service are written around Internet Explorer. On a current browser the plug-in step may behave differently or be unavailable, in which case the mobile app is the more reliable route.
The mobile route is usually easier
For phone and tablet access, the SuperLive Plus app scans a QR code displayed on the recorder's NAT screen and adds the device without you typing a serial number. See the setup guide for that below. If you plan to add the recorder to an app account rather than just a local device list, the recorder needs NAT2.0 enabled and you will be asked for a security code.
Menu paths follow the Sibell recorder documentation. Wording and available options vary by model and firmware version — check the manual for your exact product, and confirm anything ambiguous with the authorized reseller before changing settings on a live system.